Customize Your Email Notifications

Created by Brett Mikulik, Modified on Mon, 07 Nov 2022 at 10:05 AM by Brett Mikulik


Version 2 of Bold Loyalty Points includes pre-written email templates you can use to send notifications to your customers.

These email templates can be customized to to fit your store's style, or include additional information about your loyalty program. Change the language, match your branding, and make the email totally your own.


Images and logos can be placed into your emails by selecting the Insert option.


  1. From the Shopify admin, select Apps.
  2. Select Bold Loyalty Points.
  3. Select Settings, then Email Notifications.

    From the side navigation bar, select Settings. From within the Settings dropdown menu, select Email Notifications (fourth from the top).

  4. Select the ellipsis beside the email you want to adjust.

    Note: The toggle switch under the Status header allows you to enable or disable specific emails.

    To the far-right of the email you'd like to adjust, select the ellipsis under Actions. Picture also shows the toggle to the immediate left of the email Name (under Status) turned on

  5. Select Edit Template.

    Note: You can change where your emails are sent from by adjusting the From (Email) field

    From the ellipsis dropdown menu, select Edit Template (first option)

  6. Adjust your template accordingly.

    Note: Select Preview Email Template to see what the message looks like on your customer's end. You can edit the HTML code of the email by selecting the < > icon.

    Picture shows the different areas you can adjust the template, including the Email Subject, the Preview Email Template button, and the Email Body

  7. Select Save Changes.

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